1. No refunds
All payments made to UIworm are non-refundable. This includes subscription fees, plan upgrades, renewals, and any other paid charges for access to the Service.
Because UIworm is a digital service that delivers immediate access to hosted tools, design-system content, and MCP endpoints once payment is processed, we do not provide refunds, credits, or chargebacks accommodation for change of mind, unused call quota, partial billing periods, accidental purchases, or dissatisfaction with design output generated with the help of the Service.
2. What this means in practice
- No partial refunds. If you cancel mid-cycle, we do not refund the unused portion of the period.
- No refunds for unused usage. Remaining API call allowance on a paid plan has no cash value and is not refundable.
- No refunds after delivery of access. Once your paid plan is activated and the Service is available to your account, the sale is complete.
- Free plan. The free tier, if offered, does not involve a payment and therefore has no refund.
3. Cancellation (not a refund)
You may cancel a subscription so that it does not renew for the next billing period. Cancellation is available from your account billing settings or the payment provider’s customer portal, where applicable.
After you cancel, paid access typically continues until the end of the current billing period you already paid for. Cancellation stops future charges; it does not reverse past charges. See also our Terms of Use.
4. Failed payments and chargebacks
If a renewal payment fails, we may downgrade, suspend, or limit paid features until payment succeeds. Initiating a chargeback or payment dispute for a legitimate charge may result in account suspension while we investigate.
5. Exceptions required by law
Nothing in this policy limits any non-waivable rights you may have under mandatory consumer protection laws in your jurisdiction. If such a law requires a refund in a specific situation, we will comply with that requirement when it applies.
Outside those mandatory cases, our policy is that refunds are not available.
6. Billing questions
If you believe you were charged in error (for example a duplicate charge), contact us promptly at support@uiworm.com with your account email and payment reference. We will review the billing record and correct genuine processing errors where appropriate. A billing correction for a documented error is not a discretionary refund of a valid subscription purchase.
7. Changes
We may update this Refund Policy by posting a revised version on this page. The “Last updated” date will change when we do. Continued use of paid features after an update constitutes acceptance of the revised policy for future purchases and renewals.